E Solutions

Esolutions Become UCMAS National Franchise in Qatar

Info Tech Training Center (E - Solutions Training Branch) has become authorized approved ICDL Training & Testing center.

Esolutions Sign Yearly Maintenance contract for PC�s and Networking Troubleshooting and installations with independent schools in Qatar.

Hot Products Sales

Soft Skills courses

Call Center Essentials for Agents

Code	Name	Level

ICA001	The art of Servicing customers by Phone	Beginner

ICA002	Telephone - The Sales Instrument	Beginner

ICA003	The Difference is You - Customer Service and Teleservices Agents	Intermediate

ICA004	Customer Service Excellence	Intermediate

ICA005	Mastering the Call	Advanced


Management Track

Code	Name	Level

ICM001	Call Center Supervision	Beginner

ICM002	Introduction to Call Center Management	Intermediate

ICM003	Call Center Management	Intermediate

ICM004	Call Center Benchmarking and Measurement	Advanced

ICM005	Call Center Strategy and Planning	Advanced