Esolutions Become  UCMAS   National Franchise in Qatar

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Info Tech Training Center (E - Solutions Training Branch) has become authorized approved ICDL Training & Testing center.

 

 

 
 
 
Esolutions Sign Yearly Maintenance contract for PC�s and Networking Troubleshooting and installations  with independent schools in Qatar.

 

   
 
 

 

 

 
 

Soft Skills courses

  • Call Center

 

Call Center Essentials for Agents
           
Code
Name
 
Level
   
 

Beginner

       
 

Beginner

       
  Intermediate
       
  Intermediate
       
ICA005 Mastering the Call   Advanced
   
 
Management Track
 
Code
 
Name
Level
 
  Call Center Supervision    

Beginner

           
  Introduction to Call Center Management     Intermediate
           
  Call Center Management     Intermediate
           
  Call Center Benchmarking and Measurement     Advanced
           
ICM005   Call Center Strategy and Planning     Advanced
         
  • Customer Service
  • Presentation Skills
  • Communication Skills
  • Executive Secretary
  • Time Management



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